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Privacy Policy

Privacy Policy

Effective Date: May 20, 2025

At Items Available, we take data privacy seriously. This policy outlines how we collect, use, and protect your information when you visit our website or interact with our services.

  1. Information We Collect

We may collect the following types of information when you engage with our site:

  • Contact Information: Name, email address, phone number, and company name submitted through our contact form.
  • Transactional Data: Records of products inquired about or ordered, communication history, and service preferences.
  • Technical Information: IP address, browser type, device details, and pages visited, captured automatically through cookies or analytics tools.

We do not collect financial information directly through our website.

  1. How We Use Your Information

We use the information we collect to:

  • Respond to inquiries and provide accurate sourcing solutions
  • Fulfill orders and manage customer accounts
  • Improve our website’s functionality and user experience
  • Communicate updates, availability, or service changes directly related to your inquiry
  • Comply with legal and regulatory obligations

We do not sell, rent, or trade personal data to third parties.

  1. Data Retention

Information is retained only for as long as needed to fulfill the purpose for which it was collected, including satisfying legal or contractual obligations. Archived data is stored securely and is inaccessible to unauthorized users.

  1. Data Security

We maintain administrative, technical, and physical safeguards designed to protect your data. Access to personal information is limited to team members and trusted service providers who require it to perform their roles. 

  1. Cookies and Tracking

Our website may use cookies to enhance performance and collect anonymous usage data. Cookies help us understand browsing patterns and improve functionality. You can adjust your browser settings to decline cookies if preferred.

  1. Third-Party Services

Some third-party services, such as analytics platforms or logistics partners, may have limited access to user data necessary to support order fulfillment or performance tracking. These services are contractually bound to respect your privacy and process data securely.

  1. Your Rights

You have the right to:

  • Request access to the personal data we hold about you
  • Correct or update inaccurate information
  • Request deletion of your data, subject to applicable laws
  • Withdraw consent for communication

To exercise these rights, contact us using the form provided on our website.

  1. Contact

For any questions regarding this privacy policy or to request access to your data, please use the Contact Us Now form available on our website.